UPS is seeking an Analista De Cuentas Preferenciales to provide dedicated customer service for Preferred accounts, focusing on problem resolution and relationship management. The ideal candidate will possess strong communication and problem-solving skills, along with customer service experience
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
Match Score: 75
UPS is seeking an Analista De Cuentas Preferenciales to provide dedicated customer service for Preferred accounts, focusing on problem resolution and relationship management. The ideal candidate will possess strong communication and problem-solving skills, along with customer service experience.
Skills & Requirements
Must-have
one-to-one customer service experience
analyze and resolve problems
solve tracing and claim inquiries
maintain ownership of customer situations
Nice-to-have
rewarding culture
work with talented teams
lead yourself or teams
Key Requirements
High school diploma, GED, or International equivalent