Warmly and efficiently assist our customers over the phone with their Equities Account enquiries
Job Summary
Warmly and efficiently assist our customers over the phone with their Equities Account enquiries.
Connecting with our customers, building trust and rapport through meaningful conversations.
CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists, along with the ability to buy and sell shares online.
Matching Summary
Warmly and efficiently assist our customers over the phone with their Equities Account enquiries.
Skills & Requirements
Must-have
Assist customers over the phone
Equities Account inquiries
Problem-solving skills
Explain complex issues clearly
Nice-to-have
Connect with customers
Build trust and rapport
Healthy curiosity
Passion for financial services
Key Requirements
Available for rotating roster Monday to Friday 8am to 6pm
Full Time role / 38-hour week
Ability to support customers in Mandarin and/or Cantonese (highly valued for some roles)