Product Support Specialist - Ecommerce

Hanoverparkbank

Australia
Fully remote
Experience in ecommerce
Technical troubleshooting expertise
Flexibility to work evenings
You will be part of a team that prioritizes customer experience and innovative solutions

Job Summary

  • You will be part of a team that prioritizes customer experience and innovative solutions.
  • The role involves providing world-class support to business customers over the phone.
  • This position offers a supportive training program and flexibility to work from home.

Matching Summary

You will be part of a team that prioritizes customer experience and innovative solutions.

Skills & Requirements

Must-have

  • experience in eCommerce
  • technical troubleshooting expertise
  • flexibility to work evenings

Nice-to-have

  • passion for customer care
  • strong focus on collaboration
  • ability to pick up new technologies

Key Requirements

  • strong knowledge in payment gateway
  • experience with high volume inquiries
  • excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter