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Air Products is seeking a Customer Service Representative in Hsin Chu, Taiwan, to manage customer orders, enhance customer satisfaction, and support various operational functions. The ideal candidate should have a Bachelor’s degree, a minimum of four years of relevant experience, and strong communication skills.
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Job Summary
At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges.
Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
We are the world’s largest hydrogen producer with over 80 years of industrial gas experience.
Matching Summary
Match Score: 75
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Air Products is seeking a Customer Service Representative in Hsin Chu, Taiwan, to manage customer orders, enhance customer satisfaction, and support various operational functions. The ideal candidate should have a Bachelor’s degree, a minimum of four years of relevant experience, and strong communication skills.
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Skills & Requirements
Must-have
Order taking management
Customer needs assessment
Build sustainable relationships
Customer interaction records
Follow communication procedures
Customer PO management
Support in billing process
Coordinate customer requirements
Capture data in Ordering System
Provide training to new CSR
Routine coach to CSR team
Nice-to-have
Reimagine what's possible
Energy and environmental sustainability
Safest, most diverse, most profitable
Clean energy projects at scale
Safety first, diversity essential
Key Requirements
Bachelor’s Degree
Minimum 4 years working experience
Familiarity with MS Office software
Strong phone contact handling skills
Active listening
Thorough understanding of communication techniques