Delivery Consultant, Amazon Connect, Professional Services
Amazon
Seoul, South Korea
On-site
Amazon connect expertise
Contact center solution architecture
Aws cloud services integration
The Delivery Consultant will work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives
Job Summary
The Delivery Consultant will work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives.
This role involves leading technical discussions, delivering professional services engagements, and acting as a trusted advisor on contact center industry trends and cloud solutions.
AWS values diverse experiences and fosters an inclusive team culture with mentorship, career growth opportunities, and a focus on work-life harmony.
Matching Summary
The Delivery Consultant will work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives.
Skills & Requirements
Must-have
Amazon Connect expertise
Contact center solution architecture
AWS cloud services integration
Customer engagement and consulting
Technical leadership in cloud projects
Contact center transformation
Nice-to-have
Mentoring and knowledge sharing
Cross-team collaboration
Customer-facing professional services
Work-life balance culture
Diverse and inclusive team environment
Key Requirements
Deep understanding of Amazon Connect
Proficiency with AWS services like Lex, Lambda, DynamoDB
Experience in architecting scalable contact center solutions