Case Manager

EML

Tweed Heads, Australia
On-site with flexibility to work from home up to 3 days per week after three months, subject to performance and approval.
Workers compensation claims management
Return-to-work journey support
Stakeholder relationship building
EML is seeking a Case Manager for its Tweed Heads office, focusing on assisting injured workers in their return-to-work journey. The ideal candidate will have a background in health sciences or customer service and a passion for helping others, with opportunities for career growth and flexible working arrangements

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.
  • The Case Manager role is crucial for assisting injured workers, acting as the central point of contact for the injured worker, employer, and stakeholders to facilitate a return to employment.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

Match Score: 85

EML is seeking a Case Manager for its Tweed Heads office, focusing on assisting injured workers in their return-to-work journey. The ideal candidate will have a background in health sciences or customer service and a passion for helping others, with opportunities for career growth and flexible working arrangements.

Skills & Requirements

Must-have

  • Workers Compensation claims management
  • return-to-work journey support
  • stakeholder relationship building
  • active and timely strategies implementation

Nice-to-have

  • passion for helping others
  • customer centric approach
  • creative stakeholder engagement
  • empathetic and resilient

Key Requirements

  • Psychology or similar health sciences degree desirable
  • Allied Health, customer service, retail, or hospitality background
  • Experience managing, negotiating, and influencing positive outcomes

Work Rights

Not specified

Tailored Resume

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