Etic, Service Delivery Manager - Manager

263

Finance managed services delivery oversight
Sla ola compliance management
Quality reviews and audits execution
This role focuses on overseeing project portfolios to optimize selection, prioritization, and resource allocation for strategic business outcomes

Job Summary

  • This role focuses on overseeing project portfolios to optimize selection, prioritization, and resource allocation for strategic business outcomes.
  • The manager is accountable for the day-to-day execution of Managed Services, ensuring SLA compliance and driving continuous service improvement.
  • Candidates must possess strong financial acumen with a deep understanding of accounting principles and proficiency in major financial systems like SAP or Oracle.

Matching Summary

This role focuses on overseeing project portfolios to optimize selection, prioritization, and resource allocation for strategic business outcomes.

Skills & Requirements

Must-have

  • Finance Managed Services delivery oversight
  • SLA OLA compliance management
  • Quality reviews and audits execution
  • Governance frameworks implementation
  • Financial acumen O2C R2R FPA
  • Accounting principles GAAP IFRS IPSAS
  • SAP Oracle financial systems proficiency

Nice-to-have

  • Strong leadership and people management skills
  • Excellent client relationship management abilities
  • Ability to drive process improvements
  • Excellent communication and interpersonal skills
  • Ability to work under pressure
  • Regional team interaction capability

Key Requirements

  • Degrees in Finance or Accounting preferred
  • Experience in Finance MS delivery oversight
  • Proficiency in ISO ITIL cloud governance standards

Work Rights

Not specified

Tailored Resume

Cover Letter