Customer Support Specialist Iii

Uberfreight

Tinley Park, United States
Hourly; not specified; not specified
Hybrid (onsite training for 90 days, then hybrid schedule)
Timely shipment delivery
Customer and carrier interaction
Process shipment entries
The Customer Support Specialist III position at Uber Freight involves managing customer shipments and ensuring timely delivery while developing relationships with customers and carriers. The role requires at least 2-4 years of experience with intermodal shipments and offers a hybrid work schedule after an initial onsite training period

Job Summary

  • The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.
  • Process shipment entries and actively lead timely performance/automation objectives.
  • Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.

Matching Summary

Match Score: 85

The Customer Support Specialist III position at Uber Freight involves managing customer shipments and ensuring timely delivery while developing relationships with customers and carriers. The role requires at least 2-4 years of experience with intermodal shipments and offers a hybrid work schedule after an initial onsite training period.

Salary

Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Timely shipment delivery
  • Customer and carrier interaction
  • Process shipment entries
  • Maintain professional communications
  • Utilize external communication tools

Nice-to-have

  • Develop customer relationships
  • Proactive problem-solving
  • Understand customer business practices

Key Requirements

  • High school diploma or GED equivalent
  • 2-4 years of experience with intermodal shipments
  • Must be currently at an S2 level

Work Rights

Not specified

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