Marketing Technologies Business Operations Lead

Roche UK

Basel, Switzerland
Martech ecosystem management
Transition project to operations
Process redesign and optimization
As the Business Operations Manager, you will be the custodian of the "Run State." You are the strategic leader who ensures our technology investments translate into seamless commercial execution, operational stability, and measurable business growth

Job Summary

  • As the Business Operations Manager, you will be the custodian of the "Run State." You are the strategic leader who ensures our technology investments translate into seamless commercial execution, operational stability, and measurable business growth.
  • You own the transition from project-led implementation to high-performing "Business as Usual" (BAU). You ensure that when the "project" ends, the value continues to scale.
  • Mentor and lead a cross-functional operations function (Business and IT), empowering them to manage complex cutovers, hypercare, and long-term support.

Matching Summary

As the Business Operations Manager, you will be the custodian of the "Run State." You are the strategic leader who ensures our technology investments translate into seamless commercial execution, operational stability, and measurable business growth.

Skills & Requirements

Must-have

  • MarTech ecosystem management
  • Transition project to operations
  • Process redesign and optimization
  • Change control and governance frameworks
  • Cross-functional team leadership
  • Vendor and stakeholder alignment

Nice-to-have

  • Embraced for unique qualities
  • Open dialogue and genuine connections
  • Pragmatic mindset
  • Passion for continuous improvement
  • VACC leadership mindset

Key Requirements

  • 7-10 years in Business Operations or Service Delivery
  • 5-10 years in Pharma/Biotech commercial function
  • Proven Project-to-Operations transition experience
  • 3+ years direct people leadership
  • University Degree in Business or related field

Work Rights

Not specified

Tailored Resume

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