Agent Experience Manager

Compass

Winnetka, Illinois, United States
Base: $27.00 - $30.00 ph; bonus/equity: may includ...
On-site
2-3 years customer service experience
100% in-office work requirement
Strong communication and listening skills
Compass is seeking an Agent Experience Manager in Winnetka, Illinois, who will be responsible for onboarding and supporting customers in utilizing Compass's real estate platform. The position requires a strong focus on customer service and relationship management, with a blend of training and marketing support

Job Summary

  • The role involves serving as the primary account manager for new customers to ensure they receive exceptional service and support.
  • Employees will promote technology adoption through 1:1 support, strategic recommendations, and group training sessions.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k), and various family support perks.

Matching Summary

Match Score: 85

Compass is seeking an Agent Experience Manager in Winnetka, Illinois, who will be responsible for onboarding and supporting customers in utilizing Compass's real estate platform. The position requires a strong focus on customer service and relationship management, with a blend of training and marketing support.

Salary

Base: $27.00 - $30.00 /hour; Bonus/Equity: May include cash, equity, or commissions; Benefits: Medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • 100% in-office work requirement
  • Strong communication and listening skills

Nice-to-have

  • Previous real estate industry experience
  • Experience with live or remote training
  • Passion for creating community engagement

Key Requirements

  • 2-3 years of experience in customer service or operations
  • Ability to lift up to 25 lbs
  • Availability to work standard office hours

Work Rights

Not specified

Tailored Resume

Cover Letter