Building Technology Implementation And Support Specialist

Simpson Strong-Tie Company Inc.

Northwest Region, US
Base: $71,900 - $115,000 / year; bonus/equity: qua...
Fully remote
Manage customer software implementation process
Act as liaison between customer and development teams
Coordinate projects with design services teams
Simpson Strong-Tie is seeking a Building Technology Implementation and Support Specialist to manage the consultation, implementation, training, and support of their component solutions software in the Northwest region of the US. The ideal candidate will have relevant experience in engineered construction solutions, strong problem-solving abilities, and a customer-focused mindset. This fully remote position offers competitive compensation and a comprehensive benefits package

Job Summary

  • The role involves overseeing the consultation, implementation, training, and support of Simpson Strong-Tie's component solutions software.
  • Employees will act as a subject matter expert bridge between customers and software product development teams to enhance system capabilities.
  • The position offers competitive compensation ranging from $71,900 to $115,000 per year plus quarterly bonuses and comprehensive benefits.

Matching Summary

Match Score: 85

Simpson Strong-Tie is seeking a Building Technology Implementation and Support Specialist to manage the consultation, implementation, training, and support of their component solutions software in the Northwest region of the US. The ideal candidate will have relevant experience in engineered construction solutions, strong problem-solving abilities, and a customer-focused mindset. This fully remote position offers competitive compensation and a comprehensive benefits package.

Salary

Base: $71,900 - $115,000 / year; Bonus/Equity: Quarterly bonuses or commission eligible; Benefits: Medical, dental, vision, retirement contributions, employee stock purchase plan

Skills & Requirements

Must-have

  • Manage customer software implementation process
  • Act as liaison between customer and development teams
  • Coordinate projects with Design Services teams
  • Provide ongoing post-implementation support and training
  • Collaborate with sales team on client needs assessment

Nice-to-have

  • Understanding of wood framed construction practices
  • Knowledge of related building codes and design standards
  • Ability to make sound business judgments
  • Creative and innovative thinking skills
  • Strong mathematical reasoning abilities

Key Requirements

  • Bachelor's degree preferred
  • 3-5 years of design and engineering experience in prefabricated metal plate connected wood trusses or EWP
  • Working knowledge of SQL databases
  • Basic understanding of computer networking and troubleshooting

Work Rights

Not specified

Tailored Resume

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