Patient Service Representative (psr) - Per Diem - Surgical Specialties (park Ridge)

Advocate Health

Park Ridge, IL, US
Base: $19.45 - $29.20 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures.
  • Employees are responsible for accurately registering patients in the EMR system, verifying billing information, and coordinating appointment schedules.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for eligible teammates.

Matching Summary

The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures.

Salary

Base: $19.45 - $29.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills for complex issues
  • Ability to solve problems posed by callers

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult caller interactions

Work Rights

Not specified

Tailored Resume

Cover Letter