Customer Service Team Leader Integrated Supply Chain Specialized Services

Dow

Base: equitable + market-competitive; bonus: oppor...
Not specified
5-10 years supply chain experience
Bachelor's degree required
Strong people leadership skills
Dow is seeking a Customer Service Team Leader for its Integrated Supply Chain Specialized Services, responsible for leading a team focused on operational effectiveness, talent development, and process improvement. The ideal candidate will have strong leadership experience and a background in supply chain or related fields, with a focus on customer service operations

Job Summary

  • The role involves leading a team of customer service professionals to deliver on key performance indicators while driving talent development and process improvement.
  • Dow offers a comprehensive total rewards program including competitive pay, retirement savings, and robust medical and life insurance packages.
  • Employees are expected to collaborate across functions to leverage best practices and maintain strategic focus on operational excellence in specialized supply chain services.

Matching Summary

Match Score: 85

Dow is seeking a Customer Service Team Leader for its Integrated Supply Chain Specialized Services, responsible for leading a team focused on operational effectiveness, talent development, and process improvement. The ideal candidate will have strong leadership experience and a background in supply chain or related fields, with a focus on customer service operations.

Salary

Base: Equitable and market-competitive; Bonus: Opportunity available; Benefits: Total rewards programs including health, retirement, and stock purchase

Skills & Requirements

Must-have

  • 5-10 years supply chain experience
  • Bachelor's degree required
  • Strong people leadership skills
  • Continuous improvement methodologies
  • Data analytics and process knowledge

Nice-to-have

  • Master's degree preferred
  • Purchasing or Sales background
  • M&E function experience
  • Talent development passion
  • Storytelling with data

Key Requirements

  • Minimum 5-10 years combined experience
  • Bachelor's degree minimum
  • Strong influence management skills
  • Flexible schedule for international time zones

Work Rights

Not specified

Tailored Resume

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