Reservation Agent

Four Seasons Hotels Ltd

Mauritius
Reservation system data entry
Customer communication via phone and email
French and english communication skills
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The role involves processing reservation requests, changes, and cancellations while maximizing upselling opportunities.
  • Employees receive competitive salary, comprehensive benefits, training, employee discounts, and complimentary meals and dry cleaning.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Skills & Requirements

Must-have

  • Reservation system data entry
  • Customer communication via phone and email
  • French and English communication skills
  • Experience in 5-star hotel front office
  • Reservation upselling techniques

Nice-to-have

  • Team player
  • Knowledge of hotel room types and locations
  • Handling Online Travel Agencies extranet

Key Requirements

  • 1-2 years experience in 5-star hotel front office or high-end customer service
  • Bilingual in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter