It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support experience
Office 365 administration skills
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in a 401(k) plan with company matching contributions and receive 80 hours of company designated holidays per year.
  • The role requires adherence to FDA regulations, Quality Management Systems, and safety requirements while providing technical guidance to internal associates.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 support experience
  • Office 365 administration skills
  • Active Directory user management
  • Symantec End Point Protection usage
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Experience with manufacturing companies
  • Mac hardware and OS X support
  • Engineering design tools knowledge
  • Strong interpersonal communication skills
  • Continuous improvement mindset
  • Willingness to travel up to 10%

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

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