Parliament Support Team Manager

Johnson Controls OpenBlue

Birmingham, United Kingdom
Competitive salary; bonus plan; generous leave: 25...
Onsite
Lead parliamentary support team
Oversee team's day-to-day performance
Manage escalations
This is a rare opportunity to join an established team delivering trusted electronic security support to Members of Parliament

Job Summary

  • This is a rare opportunity to join an established team delivering trusted electronic security support to Members of Parliament.
  • You will lead and manage the Parliamentary Support Team, ensuring Members of Parliament receive a high‑quality, reliable service for their electronic security systems.
  • Competitive Salary: Reflecting your skills and experience; Bonus Plan: Designed to reward your impact; Generous Leave: 25 days annual leave plus Bank Holidays

Matching Summary

This is a rare opportunity to join an established team delivering trusted electronic security support to Members of Parliament.

Salary

Competitive Salary; Bonus Plan; Generous Leave: 25 days annual leave plus Bank Holidays

Skills & Requirements

Must-have

  • Lead Parliamentary Support Team
  • Oversee team's day-to-day performance
  • Manage escalations
  • Handle enquiries professionally and efficiently
  • Lead Help Desk team
  • Act as main escalation point
  • Monitor delivery performance

Nice-to-have

  • Support continuous improvement
  • Align resources with planners and managers
  • Experience in regulated or secure environment
  • Project/Programme Management experience

Key Requirements

  • Team management experience
  • Ability to build strong stakeholder relationships
  • Confident handling escalations
  • Excellent written and verbal communication
  • Strong PC literacy (Microsoft Office)
  • Ability to obtain NPPV3 & SC and complete CTC vetting

Work Rights

NPPV3 & SC and CTC vetting required

Tailored Resume

Cover Letter