Duty Manager

Hotel Chadstone Melbourne MGallery

Spring Hill, Australia
On-site
Lead front office operations
Oversee daily hotel operations
Manage team performance
Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration

Job Summary

  • Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration.
  • Lead Front Office operations to deliver exceptional guest experiences across all touchpoints.
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide

Matching Summary

Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration.

Skills & Requirements

Must-have

  • Lead Front Office operations
  • Oversee daily hotel operations
  • Manage team performance
  • Resolve guest enquiries
  • Deliver exceptional guest experiences

Nice-to-have

  • Customer-focused hospitality professional
  • Thrive in a fast-paced environment
  • Passionate about delivering outstanding service

Key Requirements

  • Strong leadership skills
  • Strong communication skills
  • Problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter