Tour Reception

CLUB View

Not specified (assumed in-office based on job nature)
Greet and qualify touring guests
Collect and validate guest information
Assign tours to sales agents
CLUB View is seeking a Tour Reception Coordinator to manage various operations related to guest tours, including customer service, data entry, and contract preparation. The ideal candidate will possess strong computer skills, customer service experience, and a high school diploma, while benefiting from a supportive and inclusive work environment

Job Summary

  • Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.
  • Prepare and balance cash, down payments, site stats for Contract Department and prepare Timeshare Sales Contracts for Sales Department and Property Owners.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

Match Score: 75

CLUB View is seeking a Tour Reception Coordinator to manage various operations related to guest tours, including customer service, data entry, and contract preparation. The ideal candidate will possess strong computer skills, customer service experience, and a high school diploma, while benefiting from a supportive and inclusive work environment.

Skills & Requirements

Must-have

  • Greet and qualify touring guests
  • Collect and validate guest information
  • Assign tours to Sales Agents
  • Provide exceptional customer service
  • Answer phones and guest questions
  • Distribute premiums to guests
  • Prepare Timeshare Sales Contracts

Nice-to-have

  • Promote a professional atmosphere
  • Assist property owners with contract questions
  • Maintain Property Owner Information
  • Support Sales, Marketing, HR teams
  • Inclusive environment
  • Deliver excellence and have fun

Key Requirements

  • High School Diploma
  • One year of general office experience
  • One year of customer service experience
  • Proficient in Microsoft Word, Outlook, Excel
  • Proficient in Central Reservation System or EPNY

Work Rights

Not specified

Tailored Resume

Cover Letter