NTT Communications is seeking a Cross Technology Managed Services Engineer (L2) to maintain IT infrastructure and ensure client satisfaction through proactive monitoring and incident resolution. The role requires moderate-level experience in managed services, familiarity with ITIL processes, and strong communication skills, all within a diverse and inclusive environment
Job Summary
This role involves maintaining client IT infrastructure by proactively monitoring, investigating, and resolving technical incidents.
The engineer will collaborate closely with other teams and clients to provide second-level support and ensure seamless communication.
NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.
Matching Summary
Match Score: 85
NTT Communications is seeking a Cross Technology Managed Services Engineer (L2) to maintain IT infrastructure and ensure client satisfaction through proactive monitoring and incident resolution. The role requires moderate-level experience in managed services, familiarity with ITIL processes, and strong communication skills, all within a diverse and inclusive environment.