Senior Data Scientist - Ai Tooling

Intercom

Dublin, Ireland
Hybrid (3 days in-office per week)
Applied data science with gtm impact
Llm/ml application experience
Rag, prompt and tool design
Intercom is seeking a Senior Data Scientist focused on AI tooling to join their Research, Analytics & Data Science team in Dublin or London. The role involves designing and implementing AI-driven internal tools for go-to-market teams, requiring strong data science experience, proficiency in Python and SQL, and a collaborative mindset

Job Summary

  • Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
  • Design, evaluate, and ship AI-powered internal tools for GTM use cases, including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups.
  • Competitive salary and equity in a fast-growing start-up, with awesome benefits including lunch, health and dental insurance, and an open vacation policy.

Matching Summary

Match Score: 85

Intercom is seeking a Senior Data Scientist focused on AI tooling to join their Research, Analytics & Data Science team in Dublin or London. The role involves designing and implementing AI-driven internal tools for go-to-market teams, requiring strong data science experience, proficiency in Python and SQL, and a collaborative mindset.

Skills & Requirements

Must-have

  • applied data science with GTM impact
  • LLM/ML application experience
  • RAG, prompt and tool design
  • vector search, evals
  • SQL skills and fluency in Python or R
  • orchestration tools (DBT, Airflow)

Nice-to-have

  • strong communication and empathy
  • collaborative product mindset
  • working closely with Sales and Success teams

Key Requirements

  • Proven track record of applied data science
  • LLM/ML application experience
  • Excellent SQL skills
  • Fluency in Python or R
  • Experience with orchestration tools

Work Rights

Not specified

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