Associate Director, Client Success

SS&C Technologies

San Francisco, CA, US
Hybrid
Direct customer/account management experience
Ability to articulate value
Excellent verbal and written communication skills
The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them achieve success with their Advent and Eze solutions

Job Summary

  • The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them achieve success with their Advent and Eze solutions.
  • Relationship Managers are integral to our Global Customer Experience team, focused on transformational processes and customer loyalty.
  • SS&C offers a hybrid work model with flexibility, professional development reimbursement, and a comprehensive total rewards package.

Matching Summary

The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them achieve success with their Advent and Eze solutions.

Skills & Requirements

Must-have

  • Direct customer/account management experience
  • Ability to articulate value
  • Excellent verbal and written communication skills

Nice-to-have

  • Strong collaboration and team working skills
  • History of strategic and innovative thinking
  • Excellent follow-up skills with great attention to detail

Key Requirements

  • BA/BS or equivalent degree
  • 4-6 years of relevant experience
  • Prior hands-on working knowledge in FinTech

Work Rights

Not specified

Tailored Resume

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