Automotive Buy Back Lead

Concentrix

Fountain Valley, United States
Base: $33.00-$41.25ph.; benefits: medical, dental,...
Automotive claims adjustor experience
Lemon law and buyback practices
Review buyback cases
Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards

Job Summary

  • Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.
  • Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.
  • The base salary range for this position is $33.00-$41.25/hr., with benefits including medical, dental, and vision insurance, EAP, and 401(k).

Matching Summary

Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.

Salary

Base: $33.00-$41.25/hr.; Benefits: medical, dental, vision insurance, EAP, 401(k), PTO, holidays, paid training; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Automotive claims adjustor experience
  • Lemon Law and Buyback practices
  • Review buyback cases
  • Analyze transaction details
  • Resolve guest concerns
  • Process buyback approvals/denials

Nice-to-have

  • People-first inclusive culture
  • Forward-thinking global organization
  • Teamwork and mutual support
  • Continuous learning and development

Key Requirements

  • Minimum 4 Years Automotive Claims Adjustor
  • Experience with Automotive Dealerships
  • Luxury Automotive/White Glove administration
  • Proficiency in Microsoft Office Suite
  • Must reside in the United States

Work Rights

Must reside in the United States

Tailored Resume

Cover Letter