Wentworth-Douglass Hospital is seeking an experienced EMS Operations & Community Liaison Manager to serve as the primary connection between the hospital and regional EMS agencies
Job Summary
Wentworth-Douglass Hospital is seeking an experienced EMS Operations & Community Liaison Manager to serve as the primary connection between the hospital and regional EMS agencies.
This role includes responsibilities such as improving EMS-to-ED patient handoff workflows, supporting emergency preparedness planning, and leading EMS-related quality assurance initiatives.
Mass General Brigham offers a collaborative environment with physicians, nurses, EMS leaders, and emergency care teams, providing opportunities to lead community EMS partnerships and impact patient outcomes.
Matching Summary
Wentworth-Douglass Hospital is seeking an experienced EMS Operations & Community Liaison Manager to serve as the primary connection between the hospital and regional EMS agencies.
Salary
Base: $63,856.00 - $92,976.00 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and career advancement opportunities
Skills & Requirements
Must-have
EMS operations management
Community EMS partnership building
Prehospital and ED integration
Emergency response system coordination
Clinical collaboration and education
Quality improvement initiatives
Cross-coverage support at multiple hospitals
Nice-to-have
Leadership and program development
Strong communication and stakeholder engagement
Analytical and problem-solving skills
Experience in emergency preparedness planning
Collaborative work environment
Ability to perform in high-acuity settings
Key Requirements
Registered Nurse (RN) license or Nationally Registered Paramedic (NRP)
BLS (AHA) certification required
5–7 years clinical EMS or emergency department experience
Associate’s Degree required; Bachelor’s preferred
Experience with EMS agencies and hospital emergency departments
Leadership or program management experience preferred