Senior Research Analyst

FactSet

Hyderabad, India
On-site
Collections of outstanding accounts receivable
Resolving customer billing problems
Maintaining client relationships
This role will be a key interface between CGS core business and clients involving onboarding users, keep them engaged, collections and improving the client’s experience throughout

Job Summary

  • This role will be a key interface between CGS core business and clients involving onboarding users, keep them engaged, collections and improving the client’s experience throughout.
  • You will be responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
  • You will also have the opportunity to collaborate with a diverse group of operations, product, technology partners and assist in diverse projects that are transformational to our global operations.

Matching Summary

This role will be a key interface between CGS core business and clients involving onboarding users, keep them engaged, collections and improving the client’s experience throughout.

Skills & Requirements

Must-have

  • Collections of outstanding accounts receivable
  • Resolving customer billing problems
  • Maintaining client relationships
  • Microsoft Office proficiency (Excel, Word)

Nice-to-have

  • Self-driven and competent individual
  • Sense of urgency and attention to detail
  • Adaptable to fast-changing environment
  • Willingness to work rotational shifts

Key Requirements

  • Bachelor's degree
  • Excellent verbal and written communication skills
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter