Cust Srvc Acct Rep Assoc

American Electric Power (AEP)

Base: $54,063 - $93,188 annually; bonus/equity: no...
Not specified
Current driver license required
Microsoft office proficiency
Field investigation in various terrain
American Electric Power (AEP) is seeking a Customer Service Account Representative Associate to serve as a primary field resource for residential and commercial customers in a designated territory. The role involves financial responsibilities, technical expertise in electrical distribution, energy management, customer relationship management, problem-solving, and effective communication

Matching Summary

Match Score: 75

American Electric Power (AEP) is seeking a Customer Service Account Representative Associate to serve as a primary field resource for residential and commercial customers in a designated territory. The role involves financial responsibilities, technical expertise in electrical distribution, energy management, customer relationship management, problem-solving, and effective communication.

Salary

Base: $54,063 - $93,188 annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including well-being support

Skills & Requirements

Must-have

  • Current Driver license required
  • Microsoft Office proficiency
  • Field investigation in various terrain
  • Understanding of electrical distribution systems
  • Billing options and tariff analysis

Nice-to-have

  • Community involvement engagement
  • Proactive marketing of energy programs
  • Excellent oral presentation skills
  • Collaboration with internal departments

Key Requirements

  • Bachelor degree or equivalent experience
  • Minimum 3-8 years customer contact experience depending on level
  • Must possess current Driver license
  • Working knowledge of electrical distribution operations

Work Rights

Not specified

Tailored Resume

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