Base: $18.50 - $26.42 hourly; bonus/equity: not sp...
Fully remote
Electronic health record (ehr) proficiency
Patient registration and scheduling
Customer-focused communication
The Patient Access Representative ensures that the patient's experience in accessing healthcare at BILH is efficient and welcoming, respecting confidentiality and preserving patient safety
Job Summary
The Patient Access Representative ensures that the patient's experience in accessing healthcare at BILH is efficient and welcoming, respecting confidentiality and preserving patient safety.
Extensive training including Electronic Health Record (EHR) is provided to support accurate, safe, and customer-focused registration processes.
The team works in a fast-paced, collaborative environment, helping patients navigate their healthcare journey while ensuring proper financial and demographic information is obtained and processed.
Matching Summary
The Patient Access Representative ensures that the patient's experience in accessing healthcare at BILH is efficient and welcoming, respecting confidentiality and preserving patient safety.
Salary
Base: $18.50 - $26.42 hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Electronic Health Record (EHR) proficiency
Patient registration and scheduling
Customer-focused communication
Insurance verification and processing
Cash handling and reconciliation
Confidentiality and patient safety adherence
Nice-to-have
Call center and telephone customer service experience
Strong typing skills 40+ wpm
Knowledge of medical terminology
Bilingual communication skills
Fast-paced collaborative environment
Key Requirements
High School diploma or GED required
1-3 years related work experience
Experience with computer systems and Microsoft Office