Monitor, troubleshoot, and resolve issues in Base24-eps payment systems, acting as the first responder for production issues to ensure minimal downtime
Job Summary
Monitor, troubleshoot, and resolve issues in Base24-eps payment systems, acting as the first responder for production issues to ensure minimal downtime.
Support integration of Base24-eps with other bank systems and external card schemes, collaborating across teams to explain technical issues to stakeholders.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing and productivity, fostering an inclusive environment where everyone can thrive.
Matching Summary
Monitor, troubleshoot, and resolve issues in Base24-eps payment systems, acting as the first responder for production issues to ensure minimal downtime.
Skills & Requirements
Must-have
ACI Base24-eps applications support
Cards and payments domain experience
ISO 8583 messaging systems
24x7 support model
Troubleshoot payment systems issues
Nice-to-have
Structured problem-solving approach
Collaborate across teams effectively
Inclusive environment fostering thriving
Key Requirements
4 to 8 years of hands-on support experience
Proven track record in application support roles
Experience with Base24-eps modules and integration processes