Dogpawz is seeking a Delivery Information Clerk to manage package tracing and customer claims, emphasizing high-quality service. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a focus on customer satisfaction
Job Summary
This specialized role focuses on finding packages and processing formal customer claims while maintaining high service standards.
The successful candidate will utilize internal systems to trace shipments and provide proof of delivery documentation to customers.
As a primary point of contact for claims, the employee must communicate professionally with customers via phone and email.
Matching Summary
Match Score: 78
Dogpawz is seeking a Delivery Information Clerk to manage package tracing and customer claims, emphasizing high-quality service. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a focus on customer satisfaction.