Software Technical Account Manager Ii - Palm Beach
Axon
Palm Beach, Florida, United States
Competitive salary; not specified; 401k with emplo...
Onsite (palm beach, fl)
4+ years technical account management experience
Saas solution deployment and configuration
Microsoft power bi and sql server proficiency
Axon is seeking a Software Technical Account Manager in Palm Beach, Florida, who will provide high-level technical support and foster relationships with law enforcement agencies. The ideal candidate will have experience in technical account management, particularly within public safety, and strong technical expertise in deploying SaaS solutions
Job Summary
The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
Candidates must be willing to work onsite in Palm Beach, FL, and be available outside normal business hours for critical issues.
Axon offers competitive benefits including a 401k match, paid parental leave, and comprehensive medical, dental, and vision plans.
Matching Summary
Match Score: 85
Axon is seeking a Software Technical Account Manager in Palm Beach, Florida, who will provide high-level technical support and foster relationships with law enforcement agencies. The ideal candidate will have experience in technical account management, particularly within public safety, and strong technical expertise in deploying SaaS solutions.
Salary
Competitive salary; Not specified; 401k with employer match; Medical, Dental, Vision plans
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Microsoft Power BI and SQL Server proficiency
Windows OS and networking expertise
Splunk JIRA and Salesforce usage
Onsite support availability in Palm Beach
Nice-to-have
Experience with public safety or law enforcement sectors
Familiarity with RMS CAD and CJIS standards
Relevant technical certifications like Microsoft or Cisco
Strong root cause analysis and troubleshooting skills
Ability to build custom dashboards and write SQL queries
Key Requirements
Bachelor's degree in business administration or computer science
CJIS background check clearance required
Legal eligibility to work in a firearms environment