Assistant Manager, Contact Centre (cantonese Speaking)

AIA

Cyberjaya, Malaysia
Cantonese speaking
Quality monitoring & evaluation
Compliance assurance
AIA aims to create a healthier, more sustainable future for everyone

Job Summary

  • AIA aims to create a healthier, more sustainable future for everyone.
  • The role involves managing team performance across various channels.
  • Opportunities for career and personal growth are emphasized.

Matching Summary

AIA aims to create a healthier, more sustainable future for everyone.

Skills & Requirements

Must-have

  • Cantonese speaking
  • Quality Monitoring & Evaluation
  • Compliance Assurance

Nice-to-have

  • Coaching and Mentorship
  • Data Analysis
  • Customer-Centric Practices

Key Requirements

  • Experience in quality assurance
  • Strong analytical skills
  • Ability to conduct training sessions

Work Rights

Not specified

Tailored Resume

Cover Letter