Senior Cx/ux Researcher (ai-first Innovation For Tax & Accounting) – Hybrid R0056376

Wolters Kluwer

United States
Base: $85,600.00 - $149,400.00 usd; bonus: eligibl...
Hybrid
5+ years in user research role
Advanced research planning and execution
Strong working knowledge of ai and agentic workflows
This role serves as a thought leader driving advanced research initiatives to define the future of tax and accounting workflows by transforming user insights into actionable recommendations

Job Summary

  • This role serves as a thought leader driving advanced research initiatives to define the future of tax and accounting workflows by transforming user insights into actionable recommendations.
  • The position requires merging qualitative and quantitative data via mixed methodologies to influence product strategy and business decisions at the executive level.
  • Wolters Kluwer offers competitive benefits including medical, dental, vision plans, 401(k), tuition assistance, and paid parental leave.

Matching Summary

This role serves as a thought leader driving advanced research initiatives to define the future of tax and accounting workflows by transforming user insights into actionable recommendations.

Salary

Base: $85,600.00 - $149,400.00 USD; Bonus: Eligible; Benefits: Medical, Dental, Vision, 401(k), Tuition Assistance

Skills & Requirements

Must-have

  • 5+ years in User Research role
  • Advanced research planning and execution
  • Strong working knowledge of AI and agentic workflows
  • Experience evaluating emerging user interaction patterns
  • Ability to influence cross-functional teams

Nice-to-have

  • Experience in B2B enterprise solutions environment
  • Knowledge of Tax & Accounting customer workflows
  • Familiarity with UserZoom or Great Question platforms
  • Experience collecting data from Pendo analytics tools

Key Requirements

  • Bachelor's degree in Design, HCI, Behavioral Sciences, or equivalent experience
  • Master's degree preferred
  • 5+ years in digital solution user research
  • Advanced UX certification or training

Work Rights

Not specified

Tailored Resume

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