Senior Order Support Specialist-german Speaking

PPD (Thermo Fisher) UK

Budapest, Hungary
Fluency in english and german languages
2-3 years customer service experience
Experience with erp systems preferred
The role is based at the new Shared Service Center in Budapest supporting clients throughout their lifecycle

Job Summary

  • The role is based at the new Shared Service Center in Budapest supporting clients throughout their lifecycle.
  • Responsibilities include order entry, price checking, order clearing, and preparing vital shipping documentation.
  • Candidates must possess high integrity, attention to detail, and strong written and verbal communication skills in both English and German.

Matching Summary

The role is based at the new Shared Service Center in Budapest supporting clients throughout their lifecycle.

Skills & Requirements

Must-have

  • Fluency in English and German languages
  • 2-3 years customer service experience
  • Experience with ERP systems preferred
  • Strong problem-solving and multitasking skills
  • Proficiency in Customer Relationship Management systems

Nice-to-have

  • Additional European language skills
  • Bachelor's Degree or relevant experience
  • Cross-training and cross-support activities
  • Proactive solution-focused mindset
  • Ability to deal with ambiguity

Key Requirements

  • Minimum 2-3 years customer service experience
  • High school diploma or Government Body award required
  • Fluency in English and German required
  • Competent Microsoft Office user
  • Experience with ERP systems preferred

Work Rights

Not specified

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