Call Center Agent

VCA Animal Hospitals

West Los Angeles, California, US
Base: $20–$23ph; bonus/equity: not specified; bene...
Onsite
Serve as first point of contact
Schedule and confirm appointments
Process payments
VCA Animal Hospitals is seeking a personable and service-oriented Call Center Agent for their West Los Angeles location, offering a pay rate of $20-$23 per hour based on experience. The role involves being the first point of contact for clients, scheduling appointments, managing medical records, and supporting the front office team while fostering a compassionate environment for pet care

Job Summary

  • As the face of VCA, the Call Center Agent plays a key role in creating a positive experience for every client.
  • We are committed to supporting our Associates’ growth and development, both professionally and personally.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Matching Summary

Match Score: 85

VCA Animal Hospitals is seeking a personable and service-oriented Call Center Agent for their West Los Angeles location, offering a pay rate of $20-$23 per hour based on experience. The role involves being the first point of contact for clients, scheduling appointments, managing medical records, and supporting the front office team while fostering a compassionate environment for pet care.

Salary

Base: $20–$23/hour; Bonus/Equity: Not specified; Benefits: Medical, dental & vision insurance, 401(k), pet care discounts, paid time off, etc.

Skills & Requirements

Must-have

  • Serve as first point of contact
  • Schedule and confirm appointments
  • Process payments
  • Manage medical records

Nice-to-have

  • Compassionate care
  • Exceed client expectations
  • Community of passionate professionals
  • Equity, inclusion, and diversity

Key Requirements

  • Based on experience
  • Requires US work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter