Base: $18.25 ph; bonus/equity: not specified; bene...
Welcoming patients in person and by phone
Registering patients and updating information
Handling patient paperwork accurately
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD
Job Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.
Matching Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
Salary
Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k
Skills & Requirements
Must-have
Welcoming patients in person and by phone
Registering patients and updating information
Handling patient paperwork accurately
Processing medical insurance information
Answering patient questions and concerns
Nice-to-have
Compassionate community of people
Happy, welcoming, and can-do attitude
Passion for helping others
Continuously evolving environment
Key Requirements
High School Degree or GED
Experience in high-volume service industry preferred
Computer Proficiency and superior keyboarding skills (approx. 55 wpm)