Registration Lead Coordinator - James Outpatient Registration

The Ohio State University

Columbus, Ohio, USA
Integrated health information systems
Customer service skills
Scheduling across product lines
This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill

Job Summary

  • This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill.
  • The Lead is an expert in product or service line area (i.e. physician appt. scheduling, OR/admission, radiology outpatient procedures, full service cardiology scheduling).
  • Uses integrated health information systems and telecommunication technology and customer service skills to facilitate customer interactions such that the customer experiences the Medical Center and its entities as an accessible, coordinated and seamless entity.

Matching Summary

This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill.

Skills & Requirements

Must-have

  • integrated health information systems
  • customer service skills
  • scheduling across product lines
  • accurate data collection
  • PC knowledge
  • verbal and written communication

Nice-to-have

  • cooperation enthusiasm mutual respect
  • self-directed manner
  • familiarity with OSUMC entities

Key Requirements

  • 4 years of relevant experience
  • High School Diploma or GED
  • 6 or more years of relevant experience preferred
  • Bachelor’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter