Assistant Box Office Manager, O2 Forum Kentish Town

Academy Music Group

Kentish Town, London, GB
Full-time, onsite
Box office experience live entertainment
Digital ticketing platforms knowledge
High quality customer service
The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town in London. The role involves overseeing box office operations, ensuring exceptional customer service, and managing relationships with clients and ticketing agencies

Job Summary

  • You will contribute to the effective running of our core business, be passionate about the entertainment industry and provide ticketing services across a wide variety of live events.
  • The successful candidate will be contributing to an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
  • We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion.

Matching Summary

Match Score: 85

The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town in London. The role involves overseeing box office operations, ensuring exceptional customer service, and managing relationships with clients and ticketing agencies.

Skills & Requirements

Must-have

  • Box office experience live entertainment
  • Digital ticketing platforms knowledge
  • High quality customer service
  • Microsoft Office proficiency
  • Good communication and diplomacy skills
  • Ticketmaster liaison
  • Financial reporting and administration

Nice-to-have

  • Enthusiasm for live events
  • Proactive organiser
  • Attention to detail
  • Build positive working relationships
  • Inclusive culture contribution

Key Requirements

  • Experience in a box office environment
  • Knowledge in using digital ticketing platforms
  • Proven track record in customer service
  • Proficient in Microsoft Office packages
  • Good communication and diplomacy skills
  • Flexibility to work irregular hours

Work Rights

Not specified

Tailored Resume

Cover Letter