Service Desk Associate- Only Person With Disability
Glanbia
Noida, India
On-site
Troubleshooting skills
Lan and wan knowledge
Customer interaction management
Glanbia is seeking a Service Desk Associate located in Noida, specifically for candidates with disabilities. The role requires 1-2 years of technical support experience and focuses on troubleshooting and resolving customer issues related to IT services
Job Summary
The role involves managing customer interactions and recording reported issues in the ITSM system.
Candidates must identify issues, apply fixes, and investigate root causes using internal instructions.
This position is specifically reserved for individuals with disabilities including Locomotor Disability, Low vision, Thalassemia, or Hemophilia.
Matching Summary
Match Score: 85
Glanbia is seeking a Service Desk Associate located in Noida, specifically for candidates with disabilities. The role requires 1-2 years of technical support experience and focuses on troubleshooting and resolving customer issues related to IT services.
Skills & Requirements
Must-have
Troubleshooting skills
LAN and WAN knowledge
Customer interaction management
Nice-to-have
Root cause analysis experience
Internal instructions adherence
Liaison role capability
Key Requirements
1 to 2 years of tech support experience
B.tech, MCA, or BCA degree
Locomotor Disability, Low vision up to 50%, Thalassemia, or Hemophilia