Patient Billing/services Representative Ii - Otolaryngology
Washington University in St. Louis
St. Louis, Missouri, United States
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Obtains insurance information from patients
Counsels patients on financial assistance
Registers new patients and assists with forms
The role involves obtaining insurance information and counseling patients on financial assistance within the Otolaryngology department
Job Summary
The role involves obtaining insurance information and counseling patients on financial assistance within the Otolaryngology department.
Employees are responsible for registering new patients, managing schedules, and sending appointment reminders via phone calls.
Washington University offers competitive benefits including up to 22 days of vacation, health insurance, and tuition coverage for employees and families.
Matching Summary
The role involves obtaining insurance information and counseling patients on financial assistance within the Otolaryngology department.
Salary
Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan starting at 7%, free Metro transit pass, tuition coverage
Skills & Requirements
Must-have
Obtains insurance information from patients
Counsels patients on financial assistance
Registers new patients and assists with forms
Reviews schedules and makes updates
Calls patients with appointment reminders
Explains billing process to patients and staff
Nice-to-have
Effective written communication skills
Strong interpersonal relationships
Team collaboration abilities
Professional etiquette in patient interactions
Office organization skills
Key Requirements
High school diploma or equivalent
3 years experience in billing systems or medical office setting
Basic Life Support certification required within one month of hire