(remote) Director Of Professional Services

Silverblaze

Canada
Base: 100k - 150k; bonus/equity: not specified; be...
Fully remote
Direct leadership professional services delivery
Manage diverse team of professionals
Manage distributed remote teams
The Director of Professional Services will have overall responsibility for the delivery of products to our customers

Job Summary

  • The Director of Professional Services will have overall responsibility for the delivery of products to our customers.
  • Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies.
  • Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets.

Matching Summary

The Director of Professional Services will have overall responsibility for the delivery of products to our customers.

Salary

Base: 100K - 150K; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision benefits, Employee stock ownership and RRSP/401k matching programs

Skills & Requirements

Must-have

  • Direct leadership professional services delivery
  • Manage diverse team of professionals
  • Manage distributed remote teams
  • Customer satisfaction and profitability targets
  • Develop operations plans and budgets

Nice-to-have

  • Motivated executive team collaboration
  • Foster learning and trust environment
  • Recognition system for behaviors
  • Relentlessly innovate implementation strategies

Key Requirements

  • 15+ years management experience
  • 10+ years managing projects
  • Experience managing groups of 10+ people
  • Experience developing and promoting managers
  • Must hold valid passport
  • Legally eligible to travel internationally

Work Rights

Legally eligible to travel internationally

Tailored Resume

Cover Letter