Recruit Express Pte Ltd is seeking a Customer Service Associate for their Learning Centre in Singapore. The role involves delivering high-quality customer service, resolving customer issues efficiently, and collaborating with various departments to enhance customer satisfaction
Job Summary
The role requires delivering professional and high-quality service experiences in a customer-facing environment.
Candidates must take ownership of customer problems and ensure resolution within defined service level agreements.
The position involves maintaining close liaison with other departments to promote seamless client experiences.
Matching Summary
Match Score: 75
Recruit Express Pte Ltd is seeking a Customer Service Associate for their Learning Centre in Singapore. The role involves delivering high-quality customer service, resolving customer issues efficiently, and collaborating with various departments to enhance customer satisfaction.
Skills & Requirements
Must-have
Professional customer-facing service delivery
Identify and assess customer needs
Resolve problems within SLAs
Maintain close departmental liaison
Nice-to-have
Continuous improvement mindset
Seamless client experience focus
Effective follow-through skills
Key Requirements
Ability to maintain continuous high level of customer service delivery