Service Delivery Manager - Cloud & Infrastructure Operations
VicRoads
Melbourne, Victoria, Australia
Commensurate with experience; not specified; not s...
Hybrid
Cloud and infrastructure operations
Service delivery framework
Manage service delivery processes
As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients
Job Summary
As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients.
You will collaborate closely with internal teams, including applications and services, digital operations, and technical experts, to ensure that our services are delivered on time, within budget, and in accordance with our high-quality standards.
At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.
Matching Summary
As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients.
Salary
Commensurate with Experience; Not specified; Not specified
Skills & Requirements
Must-have
Cloud and Infrastructure Operations
Service Delivery Framework
Manage service delivery processes
Deliver cloud and data centre projects
Track service performance against KPIs
Nice-to-have
Collaborative and outcome-focused leadership
Communicate with technical and non-technical audiences
Embrace diversity and inclusion
Dynamic career development opportunities
Key Requirements
At least five years’ experience managing end‑to‑end service delivery
Bachelor’s degree in Computer Science, Information Technology or related
Industry-recognised networking certifications (CCNA or CCNP)