It Technician Ii

CAE

Fully remote
Client setup at desktop level
Troubleshoot computer systems hardware/software
Service desk ticketing system
CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness

Job Summary

  • CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
  • Comprehensive and competitive benefits package and flexibility that promotes work-life balance.
  • A work environment where all employees are valued, respected and safe.

Matching Summary

CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.

Skills & Requirements

Must-have

  • Client setup at desktop level
  • Troubleshoot computer systems hardware/software
  • Service desk ticketing system
  • Support remote computing
  • Microsoft Active Directory
  • Microsoft Office O365
  • TCP/IP networking services

Nice-to-have

  • Excellent customer service skills
  • Ability to manage multiple tasks
  • Identify trends in helpdesk calls
  • Explain technical data in non-technical terms
  • Work in office and manufacturing environments

Key Requirements

  • 5-8+ years of experience
  • AA degree in IT + 3-5 years experience
  • Bachelor's degree in IT + 2-3 years experience
  • Eligible for DoD Personal Security Clearance
  • U.S. citizens only

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter