Part Time Patient Customer Service Representative

Cloudmed

Elwood, IN, United States
Base: $14.00 - $18.99 ph; bonus/equity: not specif...
Answer phones and work on computers
Collect patient and insurance information
Listen with compassion and ease anxiety
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $14.00 - $18.99 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answer phones and work on computers
  • Collect patient and insurance information
  • Listen with compassion and ease anxiety
  • Fast-paced work environment
  • Work across multiple screens

Nice-to-have

  • Quick study with technology
  • Build rapport in real time
  • Expect the unexpected
  • Contribute, think boldly

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter