Technical Support Specialist

Bloomberg LP

Mexico City, Mexico
Not specified; not specified; not specified
On-site
Fluency in english and spanish
Experience with pc software and hardware
Knowledge of windows os and networking devices
Bloomberg LP is seeking a Technical Support Specialist for their Mexico City office to provide on-site technical solutions to internal and external customers. The ideal candidate will have strong customer service skills, fluency in English and Spanish, and a background in PC hardware/software and networking

Job Summary

  • The role involves providing 24/7 on-site technical solutions to Bloomberg's internal and external customers across multiple countries.
  • You will act as a Technical Account Manager, delivering personalized value by anticipating needs and implementing changes on the ground.
  • The team operates with a culture that challenges and supports each other while maintaining an open and dynamic environment.

Matching Summary

Match Score: 85

Bloomberg LP is seeking a Technical Support Specialist for their Mexico City office to provide on-site technical solutions to internal and external customers. The ideal candidate will have strong customer service skills, fluency in English and Spanish, and a background in PC hardware/software and networking.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Fluency in English and Spanish
  • Experience with PC software and hardware
  • Knowledge of Windows OS and networking devices
  • Strong customer service and problem-solving skills
  • Ability to work under pressure in fast-paced environment

Nice-to-have

  • Understanding of analogue and digital circuits
  • Experience with SAP and mobile OS platforms
  • Portuguese language proficiency
  • Enterprise helpdesk or desktop support background

Key Requirements

  • Proven excellence in customer service and interpersonal skills
  • Experience working with TCP/IP, LAN, WAN, and routers
  • Flexible schedule availability for evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter