Concierge (may To November)

Fairmont Jasper Park Lodge

Jasper, Alberta, Canada
Base: $20.29 ph; bonus/equity: not specified; bene...
On-site
Professional friendly and engaging service
Assist guests with arrangements
Promote and sell hotel services
Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities

Job Summary

  • Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities.
  • Provide personalized and specialized service to VIP guests of the Hotel through pre-arrival emails, communication and follow up throughout stay and post-departure.
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

Matching Summary

Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities.

Salary

Base: $20.29 per hour; Bonus/Equity: Not specified; Benefits: Subsidized staff accommodation, complimentary meal per shift, employee travel program, discounts

Skills & Requirements

Must-have

  • professional friendly and engaging service
  • assist guests with arrangements
  • promote and sell hotel services
  • handle dining reservations
  • personalized service to VIP guests
  • liaison for other departments

Nice-to-have

  • comfortable with change
  • open to learning
  • energized by luxury environment
  • surprise and delight guests
  • embrace brand promise

Key Requirements

  • 1 year customer related experience
  • Valid Alberta driver’s license
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter