Help Agent Nnaov Program Manager

Salesforce

Multiple Locations
Base: $117,400 - $177,600 annually; bonus/equity: ...
Program ownership and operations
Cross-functional partnership
Evaluation design and execution
Own and scale the Help Agent Pipeline Expansion Program, an initiative that uses AI to systematically identify high-value Net New Annual Order Value (NNAOV) opportunities across Salesforce products

Job Summary

  • Own and scale the Help Agent Pipeline Expansion Program, an initiative that uses AI to systematically identify high-value Net New Annual Order Value (NNAOV) opportunities across Salesforce products.
  • Partner with Customer Success Insights, Business Intelligence, Product Marketing, sales teams, and Data Science to drive program success and ensure smooth opportunity handoffs.
  • Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Own and scale the Help Agent Pipeline Expansion Program, an initiative that uses AI to systematically identify high-value Net New Annual Order Value (NNAOV) opportunities across Salesforce products.

Salary

Base: $117,400 - $177,600 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Program ownership and operations
  • Cross-functional partnership
  • Evaluation design and execution
  • Data analysis and communication
  • Scalability and automation

Nice-to-have

  • Energized by ambiguity
  • Building scalable programs
  • Familiarity with Salesforce products
  • Customer Success experience
  • AI/Agentforce expertise

Key Requirements

  • Strong program manager experience
  • Experience driving cross-functional initiatives
  • Analytically minded
  • Clear communicator

Work Rights

Not specified

Tailored Resume

Cover Letter