The role is critical to enabling customer success and delivering measurable value aligned with the Illuminated Supply Chains strategy
Job Summary
The role is critical to enabling customer success and delivering measurable value aligned with the Illuminated Supply Chains strategy.
Candidates will lead user onboarding, including model requests and system configuration, while providing hands-on training to promote product adoption.
The position offers a hybrid work model within an international organization that employs approximately 13,000 people across 60 countries.
Matching Summary
The role is critical to enabling customer success and delivering measurable value aligned with the Illuminated Supply Chains strategy.
Skills & Requirements
Must-have
2-5 years implementation manager experience
SaaS and IoT solution knowledge
SQL and Python technical skills
Project management and risk mitigation
Customer onboarding and training delivery
Nice-to-have
Logistics industry domain knowledge
Strong stakeholder collaboration skills
Process improvement mindset
Account growth identification ability
Hybrid work model adaptability
Key Requirements
Bachelor's or Master's degree in any discipline
Proven 2-5 years experience as Implementation Manager