Accurate patient demographic and insurance information
Problem-solving operational issues
The Registration Supervisor assists in the management of all operations within their work area, including staff, operational processes, and programmatic services
Job Summary
The Registration Supervisor assists in the management of all operations within their work area, including staff, operational processes, and programmatic services.
This is a working supervision position that includes interviewing patients and/or their family members, accurate insurance coding, problem solving operational issues, and maintaining accurate census.
The supervisor coordinates the registration process from pre-registration to patients’ arrival at the point of care, emphasizing quality service and customer satisfaction.
Matching Summary
The Registration Supervisor assists in the management of all operations within their work area, including staff, operational processes, and programmatic services.
Skills & Requirements
Must-have
Customer service excellence
Accurate patient demographic and insurance information
Problem-solving operational issues
Coordinating registration process
Nice-to-have
High level of customer service skills
Prioritize and coordinate multiple tasks
Key Requirements
Bachelor's degree or 3 years of relevant experience
4-8 years of relevant experience preferred
Experience with Windows, Excel, and Intranet/internet navigation
Medical terminology, coding, and third-party reimbursement experience