Client Implementation Manager

Press Ganey

Client relationship management
Project management
Data analytics
The Client Implementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client’s onboarding experience

Job Summary

  • The Client Implementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client’s onboarding experience.
  • The high-level goal of the role is to instill client confidence and trust from day one through clear communication of product needs and timelines, and by keeping all parties (internal and external) accountable to deadlines to ensure a successful implementation.
  • Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Matching Summary

The Client Implementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client’s onboarding experience.

Skills & Requirements

Must-have

  • Client relationship management
  • Project management
  • Data analytics
  • Client satisfaction
  • Cross-functional collaboration

Nice-to-have

  • Entrepreneurial thinking
  • Analytical and strategic approach
  • Master of good judgment
  • Thinking on their feet
  • Collaborative work ethic

Key Requirements

  • Minimum 5 years of relevant experience
  • Client-facing project management experience
  • Consulting or operations role experience
  • Healthcare related field experience
  • Bachelor's degree

Work Rights

Not specified

Tailored Resume

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