Sr Csr Industrial Refrigeration

Johnson Controls OpenBlue

Technical product support
Customer order processing
Relationship management
As a Senior Customer Service Representative (CSR) Frick Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services

Job Summary

  • As a Senior Customer Service Representative (CSR) Frick Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services.
  • You will proactively maintain relationships with key customers and sales staff, ensuring exceptional service across multiple product markets.
  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings, committed to driving innovation and excellence in building technologies and integrated solutions.

Matching Summary

As a Senior Customer Service Representative (CSR) Frick Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services.

Skills & Requirements

Must-have

  • technical product support
  • customer order processing
  • relationship management
  • collaboration with sales and supply chain

Nice-to-have

  • leadership qualities
  • customer-oriented approach
  • attention to detail

Key Requirements

  • University degree or equivalent experience
  • Significant customer service experience
  • Proficiency in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter